We stand behind our products with our 100% money-back guarantee* and strive for complete customer satisfaction.
Should you need to return your product, please follow the instructions below:
- Buyer shall inspect shipment immediately upon delivery. If the shipment shows signs of damage, Buyer must notify EnVogue Skin within 12hrs of delivery
- Ensure your product is eligible to be returned.
- Only items purchased through envogueskin.com.au can be returned to envogueskin.com.au. Items purchased in a skincare professional’s office or elsewhere must be returned to their original point of purchase.
- Product returns will only be accepted within 90 days of purchase.
- Damaged products may be returned for replacement when reported within 14 days of receipt.
- Quality issues may require product to be returned to EnVogue Skincare. Contact us for the return label.
- Expired products are ineligible for return/credit.
- Repeated return requests are subject to review. We reserve the right to deny multiple return requests.
For all return requests, email firstname.lastname@example.org.
Please allow up to 30 days for processing.