Returns Policy

We stand behind our products with our 100% money-back guarantee* and strive for complete customer satisfaction.

Should you need to return your product, please follow the instructions below:

Step One

  • Buyer shall inspect shipment immediately upon delivery. If the shipment shows signs of damage, Buyer must notify EnVogue Skin within 12hrs of delivery
  • Ensure your product is eligible to be returned.
  • Only items purchased through can be returned to Items purchased in a skincare professional’s office or elsewhere must be returned to their original point of purchase.
  • Product returns will only be accepted within 90 days of purchase.
  • Damaged products may be returned for replacement when reported within 14 days of receipt.
  • Quality issues may require product to be returned to EnVogue Skincare. Contact us for the return label.
  • Expired products are ineligible for return/credit.
  • Repeated return requests are subject to review. We reserve the right to deny multiple return requests.

Step Two

For all return requests, email

Please allow up to 30 days for processing.